Half or one day tailored training courses can be provided to individuals or small groups of up to twelve people on the following topics:
- Being an effective manager
- Roles and responsibilities
- Monitoring quality of work
- Motivational theories and approaches
- Promoting a culture of positive development and learning
- Providing constructive feedback
- Chairing meetings
- Dealing with difficult situations effectively
- Running effective meetings
- Assertiveness skills
- Managing your time better
Courses ensure that participants develop the skills to carry out their role competently and confidently. Learning takes place through presentations by the course leader, participation in group discussions, case studies and practical exercises. The content is made relevant to each person’s particular circumstances.